Pengaruh Celebrity Endorser Brand Image dan Kualitas Produk Terhadap Keputusan Pembelian Produk Scarlett Whitening di Kota Batam

Authors

    Sri Kinanti( 1 ) Asron Saputra( 2 )

    (1) Universitas Putera Batam
    (2) Universitas Putera Batam

DOI:


https://doi.org/10.32877/eb.v5i3.635

Keywords:


Celebrity Endorser, Brand Image, Product Quality, Purchase Decision

Abstract

This study aims to be able to find out the effect between celebrity endorsers, brand images and product quality on purchasing decisions on Scarlett Whitening products in Batam City. This research uses a quantitative approach with the method. There were 375 respondents taken in this study, with a population of buyers or users who were interested in buying Scarlett Whitening products in Sekupang District, Batam City and aged 15-29 years. Techniques in giving and drawing samples as data researchers utilize purposive sampling. By distributing questionnaires and collecting data, from the distribution the researcher uses a questionnaire on a Likert scale. The data quality test in this study uses the validity and reliability test, the classical assumption test and the influence test in this study uses multiple linear regression analysis and the analysis of the coefficient of determination (R2), while the hypothesis test in this study uses (T test) and (test F ) by using SPSS software program version 25. The results of the coefficient of determination (R2) obtained are the Celebrity Endorser variable, brand image and product quality affect 54.9% on purchasing decisions. From the results of the T test and the F test, it can be concluded that partially the celebrity endorser, brand image and product quality have a significant effect on purchasing decisions, as well as simultaneously celebrity endorser bradn image and product quality has a significant effect on purchasing decisions

Downloads

Download data is not yet available.

References

Anam, Muhammad Syariful, Dian Luthvita Nadila, Tara Ayu Anindita, and Rina Rosia. 2021. “Pengaruh Kualitas Produk , Harga Dan Brand Image Terhadap Keputusan Pembelian Produk Hand and Body Lotion Merek Citra ( Studi Kasus Pada Mahasiswa IAIN Salatiga ).” Muhammad Syariful Anam. 4(1):120–36. DOI: https://doi.org/10.36778/jesya.v4i1.277

D, Pradika N., Setiawan M. B, Nurul Dwi Pradika, and Mulyo Budi Setiawan. 2022. “Pengaruh Celebrity Endorsement, Kualitas Produk, Dan Persepsi Harga Terhadap Keputusan Pembelian Produk Ms Glow (Di Toko Asa Beauty Ms Glow Semarang.” Jurnal Ilmiah Indonesia 7(1):861–71.

Ghozali, Imam. 2018. Aplikasi Analisis Multivariate Dengan Program IBM SPSS 25 (Edisi 9). Edisi 9. Semarang.

Gloria Narida, Marshelia. 2019. “Brand Image Dalam Persaingan Iklan E-Commerce Dengan Menggunakan Brand Ambassador (Analisis Semiotika Iklan Shopee ‘Bisa Tuku Saiki’ versus Tokopedia x BTS) Brand Image in the Competition of E-Commerce Advertising with Brand Ambassador (Semiotic Analysis .” Journal Of Media and Communication Science 3(1):12–25.

Iwan, and Asron Saputra. 2020. “Pengaruh Citra Merek Dan Promosi Terhadap Keputusan Pembelian Produk Indocafe Pada Pt Prima Bintang Distribusindo.” Magisma: Jurnal Ilmiah Ekonomi Dan Bisnis 8(2):17–24. doi: 10.35829/magisma.v8i2.94. DOI: https://doi.org/10.35829/magisma.v8i2.94

Kevin, and Asron Saputra. 2022. PENGARUH KUALITAS PELAYANAN,PROMOSI PENJUALAN DAN CITRA MEREK TERHADAP LOYALITAS PELANGGAN INDOMARET CABANG SADAI BENGKONG.

Kinanti, Dwi Indah, and Anindita Lintangdesi Afriani. 2021. “Pengaruh E-WOM Dan Celebrity Endorser Di Instagram Terhadap Keputusan Pembelian Sepatu Ortuseight Pendahuluan Perkembangan Teknologi Dan Informasi Semakin Pesat . Kini Masyarakat Indonesia Dapat Berdasarkan Data Tersebut Dapat Disimpulkan Bahwa Meningkatn.” Journal Of Media and Communication Science 4(3):149–55. DOI: https://doi.org/10.29303/jcommsci.v4i3.146

Kurnianingsih, Wiwi, and Sugiyanto. 2020. “Pengaruh Kualitas Produk Dan Promosi Penjualan Terhadap Keputusan Pembelian Pada Pt. Nestle Indonesia.” 1(1):510–24.

Maylita Inggasari, Shanfi, and Retno Hartati. 2022. “Pengaruh Celebrity Endorsement, Brand Image Dan Brand Trust Terhadap Keputusan Pembelian Produk.” Jurnal Bisnis Dan Manajemen 3(1):51–60. doi: 10.23960/jbm.v18i0.408.

Muhani, and Hanum San Sabillah. 2022. “PENGARUH CELEBRITY ENDORSER, BRAND IMAGE, WORD OF MOUTH, KUALITAS WEBSITE, DAN PERSEPSI HARGA TERHADAP KEPUTUSAN PEMBELIAN PADA E-COMMERCE TOKOPEDIA.” JURNAL ILMIAH AKUNTANSI DAN KEUANGAN 4(3):1114–27.

Nugroho, Illham Dwi, and Siti Sarah. 2021. “Pengaruh Brand Image Dan Celebrity Endorser Terhadap Keputusan Pembelian (Studi Pada Konsumen Busana Muslim Merek Maliqa).” Jurnal Indonesia Membangun 20(1):113–26. DOI: https://doi.org/10.26623/slsi.v20i1.4713

Paradis, Windi Setya, Zainul Hidayat, Anisatul Fauziah, Stie Widya, and Gama Lumajang. 2020. “Pengaruh Celebrity Endorse, Kualitas Produk Dan Citra Merk Terhadap Keputusan Pembelian Indomie (Studi Kasus Pada Mahasiswa Stie Widya Gama Lumajang).” Journal Of Organization and Business Management 2(4):266–71.

Paramansyah, Arman, Dipo Mirza Ghulam, and Ernawati Ernawati. 2020. “Pengaruh Kesadaran Merek (Brand Awareness) Terhadap Keputusan Pembelian Handphone Samsung.” Al-Kharaj?: Jurnal Ekonomi, Keuangan & Bisnis Syariah 2(1):88–107. doi: 10.47467/alkharaj.v2i1.77. DOI: https://doi.org/10.47467/alkharaj.v2i1.77

Pradini, Gigih, and Frita Pratami. 2022. “DAMPAK BRAND IMAGE, KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP LOYALITAS CUSTOMER DI OMA KOPI DEPOK.” Jurnal Ilmiah Indonesia 7(3):2745–59.

Rahmani, Riska Gusti, Rinaldi Bursan, Mahrinasari MS, and Driya Wiryawan. 2022. “Pengaruh Celebrity Endorsement, Brand Image Dan Brand Trust Terhadap Keputusan Pembelian Produk.” Jurnal Bisnis Dan Manajemen 10:51–60. doi: 10.23960/jbm.v18i0.408. DOI: https://doi.org/10.23960/jbm.v18i0.408

Rahmat, and Marso. 2022. “HUBUNGAN BRAND EXPERIENCE, BRAND IMAGE, BRAND SATISFACTION, DAN BRAND LOYALTY DALAM PESPEKTIF FOUR-STAGE LOYALTY MODEL (STUDI TERHADAP MAHASISWA PENGGUNA SMARTPHONE DI TARAKAN).” Jurnal Manajemen Pesamaran 14(1):1 7-24. doi: 10.9744/pemasaran.14.1.17?24. DOI: https://doi.org/10.9744/pemasaran.14.1.17-24

Rohman, Isnanda Zainur, and Athanasius Ivan Kharisma Indaryadi. 2020. “Pengaruh Celebrity Endorser, Brand Image, Brand Loyalty, Dan Perceived Quality Terhadap Minat Beli Konsumen Dan Dampaknya Terhadap Intensi Rekomendasi.” Jurnal Kajian Manajemen Bisnis 9(2):80. doi: 10.24036/jkmb.10955000. DOI: https://doi.org/10.24036/jkmb.10955000

Rosa Indah, Dewi, Iza Afalia, and Zenitha Maulida. 2020. “Pengaruh Citra Merek, Kualitas Produk Dan Harga Terhadap Keputusan Pembelian Produk Hand and Body Lotion Vaseline (Studi Kasus Pada Mahasiswa Universitas Samudra).” Jurnal Samudra Ekonomi Dan Bisnis 11(1):83–94. doi: 10.33059/jseb.v11i1.1983. DOI: https://doi.org/10.33059/jseb.v11i1.1983

Santi, Rusmana, Ristauli Hutagaol, and Feby Aulia Safrin. 2022. “PENGARUH CELEBRITY ENDORSER DAN BRAND IMAGE TERHADAP KEPUTUSAN PEMBELIAN PADA PRODUK SCARLETT WHITENING.” JOSR: Journal of Social Research Juni 2022(7):761–72. DOI: https://doi.org/10.55324/josr.v1i7.147

Siregar, Sonia Hermina, and Asron Saputra. 2022. PENGARUH KUALITAS PRODUK, PROMOSI, DAN KEPERCAYAAN TERHADAP MINAT BELI KONSUMEN E-COMMERCE TOKOPEDIA DI KOTA BATAM.

Sugiyono. 2019. METODE PENELITIAN KUANTITATIF, KUALITATIF DAN R & D. Edisi kedu. Bandung: Alfabeth.

Tanjung Sari, Nikmah Ayu, Eny Kustiyah, and Istiqomah Istiqomah. 2022. “Keputusan Pembelian Produk Garnier Ditinjau Dari Kualitas Produk, Citra Merek Dan Harga (Studi Kasus Mahasiswa Universitas Islam Batik Surakarta).” Al-Kharaj?: Jurnal Ekonomi, Keuangan & Bisnis Syariah 4(5):1505–15. doi: 10.47467/alkharaj.v4i5.1007. DOI: https://doi.org/10.47467/alkharaj.v4i5.1007

Tri Utami, Anggi, and Jeanne Ellyawati. 2021. “Peran Citra Merek, Celebrity Endorser, Kualitas Produk Dalam Keputusan Pembelian.” Jurnal Ilmiah Manajemen Dan Bisnis 22(1):140–50. doi: 10.30596/jimb.v22i1.6200. DOI: https://doi.org/10.30596/jimb.v22i1.6200

Widillia Rahmawati, Annisa, IBN Udayana, and Bernadetta Diansepti Maharani. 2022. “Engaruh Celebrity Endorser, Brand Image, Online Customer Review Dan E-Trust Terhadap Keputusan Pembelian Pada Marketplace Shopee.” Religion Education Social Laa Roiba Journal Volume 4(4):887–98. doi: 10.47476/reslaj.v4i4. DOI: https://doi.org/10.47467/reslaj.v4i4.1005

Wijaya, Yahya Dwi, and Muna Wardah Astuti. 2019. “Sistem Informasi Penjualan Tiket Wisata Berbasis Web Menggunakan Metode Waterfall.” Seminar Nasional Teknologi Informasi Dan Komunikasi 273–76.

Published

2023-04-10

How to Cite

Kinanti, S., & Saputra, A. (2023). Pengaruh Celebrity Endorser Brand Image dan Kualitas Produk Terhadap Keputusan Pembelian Produk Scarlett Whitening di Kota Batam. ECo-Buss, 5(3), 880–893. https://doi.org/10.32877/eb.v5i3.635

Issue

Section

Articles
DOI: https://doi.org/10.32877/eb.v5i3.635
DOI : https://doi.org/10.32877/eb.v5i3.635
Abstract views: 787 / PDF downloads: 566