Alverina, C. and Rustam, T. A. (2022) “Pengaruh Kualitas Pelayanan, Kepercayaan dan Kepuasan Nasabah Terhadap Loyalitas Nasabah PT. Bravo Engineering Batam”, eCo-Buss, 4(3), pp. 397–407. doi: 10.32877/eb.v4i3.303.