YULIASTI, N. .; CYASMORO, V. Pengaruh Kualitas Pelayanan, CRM dan Citra Merek Terhadap Loyalitas Tamu Menginap di Hotel Horison Ultima Bekasi. eCo-Buss, [S. l.], v. 6, n. 1, p. 238–252, 2023. DOI: 10.32877/eb.v6i1.775. Disponível em: https://jurnal.kdi.or.id/index.php/eb/article/view/775. Acesso em: 16 jul. 2024.