User Interface Experience Analysis of PMB Online Buddhi Dharma Using System Usability Scale

Authors

    Junaedi( 1 ) Ardiane Rossi Kurniawan Maranto( 2 ) Maysha Permata Putri( 3 ) Suwitno( 4 )

    (1) Universitas Buddhi Dharma
    (2) Universitas Buddhi Dharma
    (3) Universitas Buddhi Dharma
    (4) Universitas Buddhi Dharma

DOI:


https://doi.org/10.32877/bt.v6i2.1051

Keywords:


PMB Online, System Usability Scale , Usability Analysis, User Experience , User Interface

Abstract

In the era of advanced digital technologies, the admission process for new students (PMBs) has become a critical aspect of education. To streamline and expedite this process, educational institutions are increasingly utilizing online enrollment applications. One such application, PMB Online Buddhi Dharma, plays a crucial role in this context. However, the success of these applications is not solely determined by technical ease; user experience, particularly the User Interface (UI), plays a pivotal role in influencing user satisfaction and efficiency. This study employs the System Usability Scale (SUS) method to comprehensively analyze the UI of the PMB Online Buddhi Dharma application, providing insights into usability and user satisfaction. Drawing from previous studies utilizing SUS in similar contexts, the research aims to contribute to the development and enhancement of the application's UI. This research evaluates too the effectiveness of Buddhi Dharma University's PMB Online in meeting the digital registration needs of prospective students, emphasizing ease of use and user acceptance. Through the SUS method, the study assesses user satisfaction and ease of use, obtaining an average SUS score of 78 from 30 respondents. This score categorizes Buddhi Dharma University Online PMB as "good," indicating a commendable level of acceptance from users, predominantly prospective students. The research concludes with implications for the application's further improvement and development, emphasizing the importance of user-friendly interfaces in digital admission processes.

Downloads

Download data is not yet available.

References

N. R. Wiwesa, “User Interface dan User Experience Untuk Mengelola Kepuasan Pelanggan,” J. Sos. Hum. Terap., vol. 3, no. 2, pp. 17–31, 2021.

A. F. Heristyanto, A. T. Garnadi, and A. H. Al-Hadid, “Analisis Kepuasan Pengguna Website E-Learning Nusa Mandiri Perihal UI/UX dengan Metode E-Service Quality,” Remik, vol. 6, no. 4, pp. 729–737, 2022, doi: 10.33395/remik.v6i4.11819.

I. A. H.N, P. I. Nugroho, and R. Ferdiana, “Pengujian Usability Website Menggunakan System Usability Scale,” J. IPTEKKOM J. Ilmu Pengetah. Teknol. Inf., vol. 17, no. 1, p. 31, 2015, doi: 10.33164/iptekkom.17.1.2015.31-38.

J. Brooke, “SUS: A ‘Quick and Dirty’ Usability Scale,” Usability Eval. Ind., no. June, pp. 207–212, 2020, doi: 10.1201/9781498710411-35.

M. Z. Uska, R. H. Wirasasmita, and M. Fahrurrozi, “The application of Usability Testing Method for Evaluating the New Student Acceptance (NSA) System,” J. Phys. Conf. Ser., vol. 1539, no. 1, 2020, doi: 10.1088/1742-6596/1539/1/012028.

C. Damayanti, A. Triayudi, and I. D. Sholihati, “Analisis UI/UX Untuk Perancangan Website Apotek dengan Metode Human Centered Design dan System Usability Scale,” J. Media Inform. Budidarma, vol. 6, no. 1, p. 551, 2022, doi: 10.30865/mib.v6i1.3526.

W. Buana and B. N. Sari, “Analisis User Interface Meningkatkan Pengalaman Pengguna Menggunakan Usability Testing pada Aplikasi Android Course,” DoubleClick J. Comput. Inf. Technol., vol. 5, no. 2, p. 91, 2022, doi: 10.25273/doubleclick.v5i2.11669.

G. Pujana, I. M. A. Pradnyana, and I. K. R. Artha, “ANALISIS KEPUASAN PENGGUNA E- RAPOR MENGGUNAKAN METODE END- USER COMPUTING SATISFACTION ( EUCS ) DI SMP NEGERI 1 SUKASADA,” vol. 12, pp. 57–66, 2023.

S. R. Henim and R. P. Sari, “User Experience Evaluation of Student Academic Information System of Higher Education Using User Experience Questionnaire,” J. Komput. Terap., vol. 6, no. Vol. 6 No. 1 (2020), pp. 69–78, 2020, doi: 10.35143/jkt.v6i1.3582.

R. D. Munthe, K. C. Brata, and L. Fanani, “Analisis User Experience Aplikasi Mobile Facebook (Studi Kasus pada Mahasiswa Universitas Brawijaya),” J. Pengemb. Teknol. Inf. dan Ilmu Komput., vol. 2, no. 7, pp. 2679–2688, 2018, [Online]. Available: https://j-ptiik.ub.ac.id/index.php/j-ptiik/article/view/1672

M. Faizal et al., “Penggunaan Website Portal Berita Sebagai Media Informasi Untuk Mahasiswa,” J. Bhs. Rupa, vol. 2, no. 1, pp. 34–42, 2018, doi: 10.31598/bahasarupa.v2i1.217.

R. Auliazmi, G. Rudiyanto, and R. D. W. Utomo, “Kajian Estetika Visual Interface Dan User Experience Pada Aplikasi Ruangguru Aesthetic Studies of Visual Interface and User Experience of the Ruangguru Application,” J. Seni dan Reka Ranc. J. Ilm. Magister Desain, vol. 4, no. 1, pp. 21–36, 2021, doi: 10.25105/jsrr.v4i1.9968.

J.Brooke, "SUS : A Retrospective", No. January 2013, pp. 28 - 40, 2020

A. Setiawati, A. Rahim, and D. Kisbianty, "Pengembangan dan Pengujian Aspek Usability pada Sistem Informasi Perpustakaan (Studi Kasus: STIKOM Dinamika Bangsa Jambi)," Processor, vol. 13, no. 1, pp. 1173-1188, 2018

D. Setiawan and S. L. Wicaksono, “Evaluasi Usability Google Classroom Menggunakan System Usability Scale,” Walisongo J. Inf. Technol., vol. 2, no. 1, p. 71, 2020, doi: 10.21580/wjit.2020.2.1.5792.

N. D. Lashwaty, I. S. Widiati, and H. Turmudi, “Peran Penggunaan Media Online dalam Penerimaan Mahasiswa Baru,” J. Stie Semarang, vol. 12, no. 3, pp. 72–82, 2020.

A. Maritsa, U. Hanifah Salsabila, M. Wafiq, P. Rahma Anindya, and M. Azhar Ma’shum, “Pengaruh Teknologi Dalam Dunia Pendidikan,” Al-Mutharahah J. Penelit. dan Kaji. Sos. Keagamaan, vol. 18, no. 2, pp. 91–100, 2021, doi: 10.46781/al-mutharahah.v18i2.303

Downloads

Published

2023-12-28

How to Cite

[1]
Junaedi, A. R. K. Maranto, M. P. Putri, and Suwitno, “User Interface Experience Analysis of PMB Online Buddhi Dharma Using System Usability Scale”, bit-Tech, vol. 6, no. 2, pp. 216–222, Dec. 2023.

Issue

Vol. 6 No. 2 (2023): bit-Tech

Section

Articles

License

Copyright (c) 2023 bit-Tech : Binary Digital - Technology

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

I hereby assign and transfer to bit-Tech all exclusive copyright ownership rights to the above work. This includes, but is not limited to, the right to publish, republish, downgrade, distribute, transmit, sell, or use the work and other related materials worldwide, in whole, or in part, in all languages, in electronic, printed, or any other form of media, now known or hereafter developed and reserves the right to permit or license a third party to do any of the above. I understand that this exclusive right will belong to bit-Tech from the date the article is accepted for publication. I also understand that bit-Tech, as the copyright owner, has sole authority to license and permit reproduction of the article. I understand that, except for copyright, any other proprietary rights associated with the work (e.g. patents or other rights to any process or procedure) must be retained by the author. In addition, I understand that bit-Tech permits authors to use their papers in any way permitted by the applied Creative Commons license.

DOI : https://doi.org/10.32877/bt.v6i2.1051
Abstract views: 93 / PDF downloads: 102